Terms of Service
Overview
Welcome to Bronvella™. This website is operated by General Merchandise Wholesale Inc. Throughout this site, the words “we,” “us,” and “our” refer to Bronvella™ and General Merchandise Wholesale Inc.
By visiting our website, browsing our products, placing an order, or using any service available through this store, you agree to follow these Terms of Service, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on this website.
Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our store.
Section 1 - Website Use & Account Responsibility
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.
You agree to provide accurate, complete, and current information when creating an account, placing an order, or contacting us.
You are responsible for keeping your account login information secure. Any activity under your account is your responsibility.
You may not use our website for illegal, fraudulent, harmful, or unauthorized purposes.
Section 2 - Product Information
We make every reasonable effort to display product photos, descriptions, colors, sizes, and features as accurately as possible.
However, actual product appearance may vary slightly due to screen settings, lighting, photography, production updates, or material differences.
Bronvella™ reserves the right to:
- Update product descriptions at any time
- Change or discontinue products without notice
- Limit product availability by location or customer
- Refuse orders involving suspected misuse, resale, or fraud
We do not guarantee that every product will perfectly match your expectations based only on website images or descriptions.
Section 3 - Orders & Acceptance
When you place an order on our website, you are submitting a purchase request.
An order is only accepted once payment has been successfully processed and an order confirmation has been issued.
We reserve the right to cancel, refuse, or limit any order at our discretion, including but not limited to cases involving:
- Incorrect pricing
- Product availability issues
- Suspected fraudulent activity
- Incorrect customer or shipping information
- Violation of these Terms
If we cancel or modify an order, we will attempt to contact you using the information provided at checkout.
Section 4 - Pricing, Payment & Billing
All prices are listed in United States Dollars (USD) unless otherwise stated.
Prices, discounts, promotions, and product availability may change at any time without prior notice.
You agree to provide accurate billing and payment information. By submitting payment details, you confirm that you are authorized to use the selected payment method.
Bronvella™ is not responsible for fees charged by your bank, card issuer, payment provider, or currency exchange service.
Section 5 - Shipping & Delivery
Shipping timelines shown on our website are estimates only and are not guaranteed.
Delivery may be affected by:
- Carrier delays
- Customs processing
- Weather conditions
- Incorrect shipping information
- High-volume seasonal periods
- Events beyond our control
Once an order is transferred to the shipping carrier, risk of loss may pass to the customer according to applicable law and carrier policies.
Please review our Shipping Policy for more details.
Section 6 - Returns & Refunds
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Customers must contact us before sending any item back. Unauthorized returns may not be accepted or processed.
Refund approval depends on item condition, return eligibility, and inspection results.
Section 7 - Intellectual Property
All content on this website, including but not limited to brand names, logos, product names, images, graphics, text, page design, icons, videos, and other materials, belongs to Bronvella™, General Merchandise Wholesale Inc., or our licensors.
You may not copy, reproduce, modify, distribute, sell, display, or use any website content without our prior written permission.
The Bronvella™ name, logo, product designs, slogans, and related branding may not be used without authorization.
Section 8 - Third-Party Services & Links
Our website may include links, tools, payment services, apps, or features provided by third parties, including Shopify and payment processors.
We are not responsible for third-party websites, services, policies, content, or practices.
If you access third-party websites or use third-party tools, you do so at your own risk and should review their terms and policies carefully.
Section 9 - Shopify Platform
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell products and services to you.
Purchases made through this website are transactions between you and General Merchandise Wholesale Inc. / Bronvella™, not Shopify.
Shopify is not responsible for product quality, order fulfillment, shipping issues, refunds, or customer service related to our store.
Section 10 - Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you understand that certain personal information may be collected, processed, and shared with service providers such as Shopify, payment processors, shipping partners, and other third parties necessary to operate our business.
Section 11 - Customer Feedback & Reviews
If you submit reviews, comments, photos, suggestions, or other feedback to us, you allow Bronvella™ to use, display, edit, reproduce, and share that content for business, marketing, product improvement, or promotional purposes.
You agree that your feedback will not:
- Violate another person’s rights
- Contain false or misleading information
- Include offensive, illegal, or harmful content
- Contain malware, spam, or unauthorized advertising
We reserve the right to remove or edit customer-submitted content at our discretion.
Section 12 - Errors & Inaccuracies
Occasionally, our website may contain typographical errors, pricing mistakes, incorrect availability information, or product description inaccuracies.
We reserve the right to correct errors, update information, cancel orders, or revise content at any time without prior notice, including after an order has been placed.
Section 13 - Prohibited Activities
You agree not to use our website to:
- Break any law or regulation
- Violate intellectual property rights
- Submit false or misleading information
- Upload viruses, malware, or harmful code
- Attempt to hack, disrupt, or damage the website
- Scrape, copy, or misuse website content
- Harass, threaten, abuse, or defame others
- Engage in fraud, spam, phishing, or unauthorized advertising
- Interfere with website security features
We may suspend or terminate access if we believe these Terms have been violated.
Section 14 - Termination
We reserve the right to restrict, suspend, or terminate your access to our website at any time if we believe you have violated these Terms or used the website improperly.
Any obligations or liabilities incurred before termination will remain enforceable.
Section 15 - Disclaimer of Warranties
This website and all products and services are provided on an “as available” and “as is” basis unless otherwise stated.
We do not guarantee that:
- The website will always be uninterrupted or error-free
- Product descriptions will always be completely accurate
- Products will meet every individual expectation
- Any website issue will be corrected immediately
To the fullest extent permitted by law, Bronvella™ disclaims all warranties not expressly stated.
Section 16 - Limitation of Liability
To the fullest extent allowed by law, General Merchandise Wholesale Inc., Bronvella™, our employees, partners, suppliers, service providers, and affiliates shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of this website or purchase of our products.
This includes, but is not limited to, loss of profits, data loss, delays, replacement costs, or damages caused by third-party services.
Section 17 - Indemnification
You agree to defend and hold harmless General Merchandise Wholesale Inc., Bronvella™, our affiliates, employees, service providers, suppliers, and partners from claims, damages, losses, costs, or expenses resulting from:
- Your violation of these Terms
- Your misuse of the website
- Your violation of any law
- Your infringement of another party’s rights
Section 18 - Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be removed or limited to the minimum extent required. The remaining sections will continue to remain valid and enforceable.
Section 19 - Entire Agreement
These Terms, together with our posted website policies, represent the full agreement between you and Bronvella™ regarding your use of this website.
Failure by us to enforce any part of these Terms does not mean we waive our rights.
Section 20 - Changes to These Terms
We may update or replace these Terms of Service at any time by posting a revised version on this page.
Your continued use of our website after changes are posted means you accept the updated Terms.
Section 21 - Contact Information
Questions about these Terms of Service may be sent to us at:
General Merchandise Wholesale Inc.
Brand: Bronvella™
Email: service@bronvella.com
Thank you for visiting Bronvella™.